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Welcome to Darren Smith's HCC homepage for MAN1021 Management. My goal is to provide you with access to critical resources to assist you in your coursework.  Use of this website is required for your course, please familiarise yourself with it and check back frequently.

14 - Technology & Operations

Presentation Guidelines

Follow these steps for success:

  • Define words
  • Explain basic concepts
  • Give examples!
  • Allow for additional examples from instructor/other students, provide opportunity for concept synthesis and further exploration of the topic.
  • Topics to be covered in your presentation:

    I. TRANSFORMATION PROCESS
    A. Described

    II. TECHNOLOGY AND PRODUCTIVITY
    A. Introduction

    III. TECHNOLOGY AND WORKER OBSOLESCENCE
    A. Examples

    IV. TECHNOLOGY TRANSFER
    A. Introduction

    V. INFORMATION TECHNOLOGY
    A. What Is a Management Information System (MIS)?
    B. What Is Workflow Automation?
    C. How Does Technology Enhance Internal Communications?
    D. In What Ways Does Technology Assist Decision Making?

    VI. OPERATIONS TECHNOLOGY
    A. High-tech Manufacturing is Going Global
    B. How Can Products Be Designed More Efficiently?
    C. In What Ways Can Production Processes Be Enhanced?
    D. In What Ways Can Customer Service Be Improved?
    E. How Does Technology Enhance Product Distribution?
    F. Is Close Good Enough?
    G. How Can Process Engineering Enhance Work Processes?

    VII. CURRENT ISSUES IN OPERATIONS
    A. What is Supply Chain Management?
    B. What Is a Just-in-Time Inventory Practice?
    C. Are Continuous Improvement and Quality Control the Same Thing?

    VIII. PROJECT MANAGEMENT AND CONTROL TOOLS
    A. What is Project Management?
    B. What is The Role of the Project Manager?
    C. What Are Some Popular Scheduling Tools?

    Other important points:

    • You've been given a number of resources to assist you in your project... see Better Learning Page, Oral Presentations section for tips.
    • Your grade is computed from the Oral Evaluation Guide so please familiarise yourself with it.  Your grade will suffer if you don't use it and pay attention to it.
    • If you're going to read your entire presentation from the textbook, forget it.  I can read the book myself and so can the class.
    • If you're not prepared, be ready for an "F".


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